Virtual care · For established patients

Treatment that fits around your life.

Once you're stable in treatment, you can see your physician virtually and spend less time in the waiting room. Choose the option that works best for you.

Compare options Ask if you're eligible

Two ways to receive care

Virtual appointments, with testing that suits your schedule.

Option 1

Virtual visits + clinic testing

See your physician virtually, and drop off your urine sample at the clinic at a scheduled time — including outside regular clinic hours.

  • Appointments by video or phone
  • Flexible sample drop-off times
  • No home testing supplies needed

Best for: patients who live or work nearby and want maximum scheduling flexibility.

Random in-clinic testing: with home testing, you may occasionally be asked to provide a sample at the clinic at random. This independent check is a standard part of quality care and keeps virtual treatment safe for everyone.

How it works

Getting set up is simple.

  1. STEP 1

    Talk to your physician

    Virtual care is available to established patients. Your physician will confirm you're a good fit.

  2. STEP 2

    Choose your option

    Pick clinic testing or home testing. For home testing, choose a supply plan.

  3. STEP 3

    Book virtual visits

    Request appointments as needed, and provide samples on your schedule — at the clinic or at home.

Virtual care questions

Who can use virtual care?

Virtual care is for established ReGen patients. Your physician will confirm whether it suits your stage of treatment.

Do I still need to come to the clinic?

With Option 1, you drop off samples at the clinic at scheduled times. With Option 2, you test at home, but may occasionally be asked to provide a sample in clinic at random.

Why is random in-clinic testing required?

It provides independent verification of home results. This is a standard quality-control measure that helps keep virtual treatment safe.

Can I switch between options?

Yes. Talk to your physician at any time about changing how you receive care.

Ready to switch to virtual care?

Ask at your next visit or give us a call.

Call (416) 233-4444